Why power cuts in the wake of Storm Arwen left people unable to phone for help
Jim Bownass, 74, could not make a phone call for a week when his electricity went off
When Storm Arwen took out his electricity on 26 November he was left with "no communication with the outside world whatsoever". No way of calling for an ambulance, no way of asking for less urgent help and no way of talking to his power company. Mr Bownass's phone line had worked "perfectly" for the 50 years he has lived in his house, he says, but he switched to VOIP three months ago. The power cut knocked out his landline for a week.
"Coverage is pretty ropey here but was far worse that weekend, compounded by the fact I couldn't get my car out to search of a decent signal because the power cut knocked my garage doors out too," she says.'Frightening to live like this' A petition calling on BT Openreach to discontinue the VOIP rollout in his area has more than 200 signatures.
The general secretary of the National Pensioners Convention, Jan Shortt, says the potential pitfalls with the new system "should have been much better thought through".
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