A woman who won £30 off the National Lottery has said she feels 'fobbed off' after going months without receiving her prize money.
A mum has been left fuming after losing out on £30 ofEach month, she uses the National Lottery app to take part on behalf of herself and her mum.But the mum-of-one has spoken of the ‘absolute nightmare’ she faced to actually receive the cash.‘Every month when we get paid, me and my mum put the lottery on for the month. She won three numbers – £30 – so I withdrew it from the account and we were told we’d get it by November 2, but we still haven’t had it.
The National Lottery says the winnings have been returned to Gemma’s account, with transaction details confirming this. She added: ‘It’s been an absolute nightmare, we’ve been back and forth and I’m constantly calling them and they are palming me off. I must’ve called 100 times and I’m at the point now where it’s not even the money, it’s the principle.National Lottery said they will work with Gemma to find answers
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