'I couldn’t believe what I was hearing, clearly the staff need training' 😡
Owners of a popular Indian restaurant in Preston have hit back at a customer's who said their bread still wasn't ready after waiting an hour and a hald.
Sai Surbhi is rated four and half out of five on TripAdvisor and is in the top ten for all typos of Indian cuisine in Preston. Nearly 300 people have rated the restaurant as either 'excellent' or 'very good' with most of the recent reviews full of eager recommendations for others to visit too. Another customer had no faults for the services they received. They left a review which states: "Great restaurant serving best Punjabi food ever tasted. Service is faultless and would do anything for you. Definitely worth a visit!"
I ended up getting a full refund which was challenging as I was told NO three times by the staff member and I that I can wait for my food. I couldn’t believe what I was hearing, clearly the staff need training.
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