CARE teams are comprised of police officers trained in crisis intervention, a mental health professional and a paramedic to handle crisis calls.
, which will provide regular updates on when and how these 911 calls are handled.
The goal of the program is to eliminate arrests and use of force incidents for callers who need support while experiencing mental health issues. While responding to calls, CARE teams can help transfer residents to community settings like psychiatric living rooms, shelters, mental health clinics and crisis centers.
The city has also launched new Alternate Response Teams, which are paired down to just a Chicago Fire Department community paramedic and a Chicago Department of Public Health mental health clinician.
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