Glasgow bin lorry drivers may be refusing to use a new piece of monitoring equipment as they struggle with illiteracy, a union leader has claimed.
Concerns have been raised over the level of training provided for drivers on a new in-cab system after its roll-out sparked anger among staff.
The alloy tablets have been designed to allow staff to record quickly a range of service issues, such as missed bin collections or the presence of rats.said that up to three face-to-face sessions were provided for staff that focused on safe use in the cab, demonstration of processes and hands-on training.
“The council has given an extra bit of training, but you know what it is like when you are sitting in a classroom, someone might not want to discuss their difficulties in front of other people.
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