911 dispatcher charged with involuntary manslaughter for not sending ambulance to help woman who later died

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911 dispatcher charged with involuntary manslaughter for not sending ambulance to help woman who later died
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A 911 operator faces a charge of involuntary manslaughter for failing to send an ambulance to the home of a woman who died of internal bleeding a day later, despite a plea from the woman's daughter that without medical help 'she's going to die.'

A Pennsylvania 911 operator faces a rare charge of involuntary manslaughter for failing to send an ambulance to the rural home of a woman who died of internal bleeding a day later, despite a plea from the woman's daughter that without medical help"she's going to die.

"It has to be very clear throughout the entire state, that when you call it's not going to be conditioned on somebody on the other end of the phone saying there's going to be a service provided or not," said Lawrence E. Bolind Jr., who represents Titchenell in a federal lawsuit filed last month."What we're trying to do here is make this never happen to somebody else.

"She's going to go, she's going to go," Titchenell said."Cause if not, she's going to die, there's nothing else." She said that Kronk was not thinking clearly and that she was her mother's closest relation. When Price again asked if Kronk would in fact go, Titchenell replied:"OK, well, can we just try?"

"She just kept saying she was OK, she's fine," Titchenell said."She's the mom, you know — she doesn't listen to her children." John Kelly, a Naperville, Illinois, lawyer who is general counsel to the National Emergency Number Association, said criminal charges against dispatchers for failing to send help are very rare but have happened.

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