Delta took what it called a 'creative' step to solve a massive baggage problem for passengers flying through troubled Heathrow Airport
New York Delta Air Lines took what it called a"creative" step to solve a massive baggage problem for passengers flying through troubled Heathrow Airport. Others might call the move extreme: the airline flew a plane from London to its hub in Detroit packed with 1,000 lost bags and zero passengers.
A staffing shortage that has caused a service meltdown at Heathrow in recent weeks has now been dubbed"airmageddon." Airport authorities have responded to the canceled flights and massive lost baggage complaints by telling airlines they must cap the number of passengers at one of the world's busiest airports to 100,000 a day.So Delta figured out a way to get the lost bags out of the airport, even though it couldn't take more passengers.
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