London's Heathrow Airport is capping daily passenger numbers for the summer and telling airlines to stop selling tickets as it steps up efforts to quell travel chaos caused by soaring travel demand and staff shortages.
FILE - Travellers queue at security at Heathrow Airport in London, Wednesday, June 22, 2022. London’s Heathrow Airport apologized Monday, July 11, 2022 to passengers whose travels have been disrupted by staff shortages. The airport warned that it may ask airlines to cut more flights from their summer schedules to reduce the strain if the chaos persists.
“Some airlines have taken significant action, but others have not, and we believe that further action is needed now to ensure passengers have a safe and reliable journey," Heathrow CEO John Holland-Kaye said in an open letter to passengers. “So we are asking our airline partners to stop selling summer tickets to limit the impact on passengers,” Holland-Kaye said.have overwhelmed European airlines and airports that had laid off tens of thousands of pilots, cabin crew, check-in staff, ground crew and baggage handlers amid the depths of the pandemic.
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