Zoom has agreed to do more to prevent hackers from disrupting video conferencing sessions and to protect users' data, according to a deal announced by New York's attorney general.
"Our lives have inexorably changed over the past two months, and while Zoom has provided an invaluable service, it unacceptably did so without critical security protections," James said in a statement released by her office."This agreement puts protections in place so that Zoom users have control over their privacy and security, and so that workplaces, schools, religious institutions, and consumers don't have to worry while participating in a video call.
Zoom has pledged to take more steps to block hackers from gaining access to chat sessions and user accounts. It must now run a"vulnerability management program" to identify and avert breaches into livestreaming conversations on the video platform, New York regulators wrote in the deal. Reported bad actors will now be investigated by Zoom, and the company will ban those who violate Zoom's anti-abuse policies, the state regulators said.
Zoom began as a communication tool geared toward businesses. But as scrutiny on Zoom intensified, security experts found that the company did not use end-to-end encryption, as it had claimed. Zoom officials later admitted as much. Such encryption all but ensures that the content of a conversation is confidential.
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