Zoom's Terms of Service seem to suggest your video calls are AI training fodder.
on August 7 that the newest update now ensures Zoom “will not use audio, video, or chat customer content to train our artificial intelligence models without your consent.” Some security advocates, however, are skeptical about the clarifications.
“We are not convinced by Zoom’s hurried response to the backlash from its update,” writes Caitlin Seeley George, the Campaigns & Managing Director of the privacy nonprofit,, in a statement via email. “The company claims that it will not use audio or video data from calls for training AI without user consent, but this still does not line up with the Terms of Service.
“[It] is definitely problematic—both the lack of opt out and the lack of clarity,” Seeley further commented toSeeley and FFF also highlight that this isn’t the first time Zoom found itself under scrutiny for allegedly misleading customers on its privacy policies. In
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