Zoom's Terms of Service say the company can train AI on user data with no mention of a way to opt out. Now Zoom says you don’t need to worry because the company swears it won’t actually do that, even though the Terms of Service say it can.
The company’s legal documents call your video, audio, and chat transcripts “Customer Content.” When you click through Zoom’s terms, you agree to give Zoom “perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights” to use that Customer Content for “machine learning, artificial intelligence, training, testing,” and a variety of other product development purposes.
These days, the word “AI” brings up chatbots, image generators, and other generative tools that create content on your behalf. Zoom does have some services that fall under that category. The company introduced “Zoom IQ” in March, a set of features which summarize chat threads and help you generate automated responses to written chat questions. Zoom IQ is optional. When you enable these features, Zoom there’s a little check box that’s turned on by default.
oom to access and use your inputs and AI-generated content for the purpose of providing the feature and for Zoom IQ product improvement, including model training.”As a participant on the call, you get two options: “Leave Meeting,” a button that appears in gray, or a cheerier,
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