A Texas hotel employee is being hailed as a hero after working 32 hours straight and helped to ensure guests' safety and comfort as the region was assailed by Hurricane Imelda.
A Texas hotel employee is being hailed as a hero after working 32 hours straight and helped to ensure guests' safety and comfort as the region was assailed by Hurricane Imelda.
At one point, he was the lone employee on-site, said hotel guest Angela Chandler in a Facebook post praising Smith. His co-workers were unable to travel in the storm to get to work at the Hilton-owned hotel. She went on to commend Smith, a full-time college student at Lamar University, for his service."He has manned the phones, answered each of our questions, ensured that we have had a hot cup of coffee or tea, and helped serve us a hot breakfast," she posted. She wrote that he “handled this situation with grace, kindness, and a beautiful smile on his face."
Hurricane Imelda paralyzed the Houston, Texas, area, bringing hazardous flooding that so far, has left five dead and a wake of destruction in its aftermath. Many in the area are still recovering from Hurricane Harvey, which struck two years ago.
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