Spencer said Microsoft is facing 'a challenging moment in our business, and this week’s actions were painful choices.'
, Xbox boss Phil Spencer said it"hurts" when people get laid off, but that in the long run it's the best thing for the company.
"Over the coming weeks we will have many opportunities to connect and answer your questions, including the Monthly Gaming Update next week for teams who attend that meeting, and I am in close contact with teams at ZeniMax to provide support. The GLT and I are committed to being as transparent as we can. Moving forward with ambiguity is challenging, but I am confident that together, we will get through this difficult moment in time.
The elimination of 10,000 people obviously can't be ascribed directly to bad calls by 343 management, but Wren's comments were at the very least heartfelt and sincere. Spencer's statement, by comparison, feels very specifically crafted to be superficially soothing without saying anything.
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