After a summer of discontent for travellers, one airport has been crowned the worst for security waits.
Researchers from Which? recently asked 1,300 people who travelled from a UK airport over that period how long they queued for at security.
In August, the airport installed electronic screens providing passengers with live updates on estimated wait times. ‘We were transparent about these difficulties at the time and worked hard to address those short-term issues.‘We remain committed to delivering the best possible passenger experience at Leeds Bradford Airport and being an outstanding airport for our region.’
‘We’d recommend choosing an airport with a better record on queues and treatment of passengers, even if that involves travelling slightly further from home.’
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