A woman says her car was undrivable immediately after having the brakes repaired.
Have you ever had an expensive car repair that didn't really fix the problem? What do you do? There are steps you can take to end resolve a repair shop stalemate.Cora Castle relies on her Kia Soul for her job as a delivery driver and her bakery business. She says she paid an auto repair shop $670 dollars to fix the brakes.
She then got a second opinion from a Kia dealership, which wrote that rotor screws were missing, the rotors didn't sit correctly on the hub, and that it would now cost $1,800 to fix. However, after looking into it, the repair shop says they still stand by their work, and Castle says they gave her a $700 refund.
"Everyone is going to rely on the dealer to be the independent person to say this person was the one that was at fault," he said. "When you go to a different mechanic who is just another independent person, now you have the battle of the independents."Get a written authorization and estimate before the mechanic begins work.
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