Thousands of people in Maui are without cell service as the wildfires continue to rage out of control on the island, preventing people from calling emergency services or updating loved ones about their status
“911 is down. Cell service is down. Phone service is down,” Hawaii Lt. Gov. Sylvia Luke told CNN on Wednesday morning. Although strong winds can sometimes threaten cell towers, most are strong enough to handle the worst that even a Category 5 hurricane can bring. Fire, however, complicates the issue. “When the fires get too close to cell sites, they will obviously burn equipment, antennas, and feedlines,” said Glenn O’Donnell, VP of research at market research firm Forrester.
“We also have portable generators ready to deploy to sites affected by commercial power loss, and our Emergency Response Team is working with FEMA and the state of Hawaii to support firefighters and other first responders, organizations and communities.” An AT&T spokesperson told CNN it is also assessing the’ impact to its wireless network and “will continue to coordinate closely with local utility companies on restoration progress.
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