America's product-recall system is broken, exposing consumers to illnesses, injuries and death.
Even when companies have the best of intentions, anything you buy — from the exercise equipment you use to stay in shape to the vegetables you eat — potentially can pose a health hazard. While companies and the government agencies that regulate them often recall products after learning about the dangers, the process is broken.
Dangerous products almost never get recalled quickly. Even after people notify companies or federal regulators about illnesses, injuries or deaths, recalls can take months or years. Food recalls from the U.S. Food and Drug Administration and U.S. Department of Agriculture encounter similar delays, during which more people can get sick. After one of the worst foodborne illness outbreaks in recent years, the Centers for Disease Control and Prevention on Feb. 2, 2022, said a Salmonella outbreak was over.
Of course, the U.S. government wants to investigate and determine whether a product needs to be taken off store shelves, replaced, repaired or refunded. However, when it comes to the products regulated by the CPSC, once the agency decides to act, there’s an enormous obstacle: Section 6 of the Consumer Product Safety Act, which prohibits the agency from publicly disclosing derogatory information about a product unless it has notified the company and waited 15 days.
U.S. Sen. Maria Cantwell, , chair of the Senate Committee on Commerce, Science and Transportation, called America’s product recall system “ineffective.” In a November 2021 subcommittee hearing on holiday season product safety issues, she said the CPSC has reported that consumers follow through with recalls in only about 6% of cases.
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