What to do if you can't or are struggling to pay your energy bills
Energy bills are rising and financial experts are warning that a reduction in costs is not going to happen anytime soon. Households could see their bills hit more than £3,600 a year this winter.
Consumers pay for their energy bills in different ways, and are either on a fixed-rate tariff or a standard one, or a tariff that is specialised to their supplier. Payment methods vary depending on whether consumers pay by direct debit, have a smart meter or a pre-payment meter. “The government was right to bring in support through the benefits system to help people struggling the most. It must now be ready to act again before cold weather sets in.”
You can tell your supplier that you want to pay off your debts in instalments, which will result in paying fixed amounts over a set period of time, meaning you'll pay what you can afford. The payment plan will cover what you owe plus an amount for your current use.If you can't afford the payment plan then you can speak to your supplier again to negotiate a better deal, if you don't your supplier may make you have a prepayment meter installed.
Energy grant Former Chancellor Rishi Sunak announced in May a series of measures to help households across the UK handle the cost of living crisis. Among these was a £400 energy payment that will be delivered to every household with a domestic electricity meter in the country.
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