Western Digital promises to release firmware update for failing SanDisk Extreme SSDs
it had a software update ready for 4TB Extreme and Extreme Pro variants. “Western Digital is aware of reports indicating some customers have experienced an issue with 4TB SanDisk Extreme and/or Extreme Pro portable SSDs ,” the company said. “We have resolved the issue and will publish a firmware update to our website soon. Customers with questions or who are experiencing issues should contact our Customer Support team for assistance.
Western Digital did not say when the update would arrive, nor if it was also working on a fix for 2TB models. According to, the company did not answer questions if it would offer refunds to customers who lost their data after one of their Extreme or Extreme Pro SSDs failed. Western Digital did not immediately respond to Engadget’s request for comment and more information.
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