Paramedics can go entire shifts without responding to emergency calls, a Shropshire ambulance worker says.
Ambulance crews sometimes spend an entire shift without responding to a 999 call due to delays in handing over patients, a paramedic has said.
Hospital trusts across England have said pressure on A&E departments and bed shortages have led to delays in accepting patients from ambulances.'Stress and pressure'"That puts an enormous amount of stress on myself and my colleagues, when you know the patient you're going to has been waiting possibly for hours.
Ms Jones said she knew of colleagues who had endured waits outside hospitals of up to eight hours for a patient to be allowed in for treatment.Nine ambulances were sitting outside the Royal Shrewsbury Hospital on Wednesday afternoonIn September 2019, the service as a whole lost a total of 6,259 hours through ambulances being stuck at hospitals waiting to hand over patients. In September 2022, the equivalent figure was 36,750.
"So we'll take their patient and look after that patient along with our own, and sometimes you can spend the whole shift cohorting patients, so you don't actually respond to an emergency call, you just spend the whole shift looking after patients who are waiting to be admitted," Ms Jones said.
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