Wendy's Is Bringing a Google-Powered AI Chatbot to Its Drive-Thru

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Wendy's Is Bringing a Google-Powered AI Chatbot to Its Drive-Thru
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The AI will have to understand various dialects and accents while cutting through background noise like music or people chatting in the backseat.

reported that the upcoming rollout will be relegated to a single Wendy’s restaurant in Columbus, Ohio. According to the outlet, software engineers at the fast food chain have been working with Google to build an AI on top of the tech company’s own large language model. The Wendy’s chatbot will feature words, item names, and acronyms that are unique to the franchise, like “biggie bag” and “JBC” for “junior bacon cheeseburger,” as the outlet points out.

sent to a human line cook. Wendy’s did not immediately return Gizmodo’s request for comment on the souped up drive-thru.

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