Walmart's cracked the code for merging AI rollouts with employee feedback to produce buzzy (and cost-saving) new tech

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Walmart's cracked the code for merging AI rollouts with employee feedback to produce buzzy (and cost-saving) new tech
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The launch of the advanced tech typically spurs up to 15 new ideas from store associates, according to Walmart SVP John Crecelius.

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Standout employee suggestions are then incorporated into a detailed three-year plan based on how quickly Walmart can implement them.Walmart continues to launch trend-setting artificial intelligence tools across its stores, but the retail giant is hoping the next big idea comes from its own employees.

"At that point you are sort of getting to scale," Crecelius told Business Insider."What always surprises us and shouldn't anymore is how quickly our associates look at that information and start coming up with 10-to-15 other ideas that we should start going after." While some initiatives can be finished quickly, others take years. One employee, for example, analyzed the output data from Walmart's FAST unloader — an automated system that unloads delivery trucks — from another store and realized it could improve operations at their location as well. The company then moved quickly to add the technology to that employee's store.

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