Thousands left without internet as major provider goes down
Am I entitled to compensation from Virgin Media?But when it comes to TV outages, the services don't come under that same scheme.
We've asked Virgin Media if there's compensation available for TV customers and we'll update this page when we know more.service update website to check the service status where you live when the site is working.Internet firms usually pay out £8 for each day broadband and home phone services are not repaired.Outages mean companies will also pay £25 for each missed appointment, or for appointments cancelled with less than 24 hours' notice.
And if you're without service for a sustained period of time, you may also have the right to leave without incurring a fee.
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