Viral video captured an American Airlines passenger being booted off a Texas-to-Florida flight after she allegedly refused to properly mask up and then uttered a vulgar term at a female employee.
The action unfolded Saturday at Dallas-Fort Worth International Airport as passengers boarded Flight 2823 to Miami, which was running four hours late due to maintenance issue, traveler Chris Freeman told NBC News on Thursday.
"They were boarding us and the lady got to the front of the line and the gate agent said, 'That mask isn’t gonna work,' and she said, 'Why not?' and the agent said, 'It has holes in it. It’s just cloth and that isn’t gonna work,'"said Freeman, a 39-year-old Dallas resident. The agent told the woman that she was spotted taking off the paper mask handed to her and putting on the bedazzled covering that the airline had ruled out minutes earlier. NBC News does not know what actually happened on the plane.
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