A portion of retail sales helps Volunteers of America provide various services to upwards of 3,000 veterans each year in Ohio and Indiana.
for Volunteers of American Indiana & Ohio. Some veterans can purchase or improve their home with a housing loan from the U.S. Department of Veterans Affairs, while others require emergency housing or permanent supportive housing.
Such services are funded through community donations and through a portion of retail sales at VOA thrift stores across the country, said Robert Campbell Jr., senior vice president of retail operations for Volunteers of America Indiana & Ohio. Volunteers of America brought in $18 million in sales in Ohio when those renovations began, but the agency reports that revenue is projected to increase by nearly 10% this year, with 100% of the proceeds from donated items purchased at thrift stores going to fund the VOA’s supportive services that include veterans programs.
Having housing has given someone like Aaron Grady the stability he needed to reevaluate his life and focus on his goals. Although he's only been in the apartment for three short months, he already has his sights set on the next phase of his life: returning home.
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