A suite of AI-driven technologies that rapidly mine existing inmate recorded call databases is being marketed to U.S. prisons and jails. It's beginning to change the way prisons monitor their inmate populations.
New technology driven by artificial intelligence is helping prison wardens and sheriffs around the country crack unsolved crimes and thwart everything from violence and drug smuggling to attempted suicides -- in near real time, in some cases -- through digitally mass-monitoring millions of phone calls inside the nation’s sprawling prison and jail systems.
In another recently-identified conversation, an inmate was recorded on a video call with a 16-year old girl who had been suspended from school, according to officials with the technology company. The student said she was going to return to the school to “even the score.” In February, Amazon acknowledged the criticism of its facial recognition software in a statement which offered"proposed guidelines for the proper use of the technology."
LEO Technologies embeds its own investigators into the corrections and law enforcement agencies it contracts with, and those investigators seed the databases with keywords, phrases and prison slang specific to the region of the country.
"Voice recognition has been around for 12 or 13 years," he said."The question is: what do you do with the data?" “In the three prisons where I was warden, it a was pretty much reactive: a very small percentage [of inmate calls] was monitored and it was done after the fact, when there was a crime or an alleged crime, that you’d get on to your phone monitoring equipment and try and hunt down what occurred,” he said.
“Here’s where my mind goes,” Hood said. “Would Whitey still be alive today if we had that intelligence?” he wondered, referring to the vicious murder of the Boston organized crime boss and FBI informant James"Whitey" Bulger last fall, the day after he was transferred to the Hazelton federal penitentiary in West Virginia. Bulger was beaten with sock-wrapped padlocks and his eyes were nearly gouged out with a shiv, or makeshift knife.
A “binky” is a homemade syringe for injecting drugs, often made out of an eyedropper, a pen shaft, and a guitar string, according to"Prison Diaries," a popular blog about prison life authored by a former inmate, which originally appeared in the New Haven Independent newspaper. Law enforcement officers alerted to the phone call got a search warrant and rushed to the impound yard with drug-sniffing dog.
“He was complaining [on a prison phone] to the handler that a human trafficking victim was too far away for him to control her,” David Thompson said. “He was complaining that she was in California. He wanted her brought back closer to [Alabama],” Thompson said. “When we showed up at the hotel in Birmingham where the inmate had sent the trafficking victim, we were able to intercept them at the hotel and charge the handler.
Traditionally, U.S. law enforcement and intelligence agencies have resisted sharing information in order to protect their investigations. From small town detectives all the way up to the rivalry exposed after the 9/11 attacks between the Federal Bureau of Investigation and the Central Intelligence Agency , investigators are notorious for aggressively protecting information they develop.
“You hope that the technology doesn’t make the people lazy, make them less effective at walking the ranges, talking to the inmates, getting that feeling, you know?” Hood told ABC News. “It’s hard to explain. When you walk into a prison in the morning, most senior wardens know if there’s something going to jump off, whether there’s something going on, just because of the expressions on some of the inmates’ faces, the confidential informants, you could just feel it in the air.
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