States are pleading for help from the Trump administration as they struggle to handle a torrent of unemployment claims that continues to swell amid the coronavirus crisis
States are pleading for help from the Trump administration as they struggle to handle a torrent of unemployment claims that continues to swell as businesses remain shuttered across the country.
For now, unemployed workers are left waiting for checks as the states struggle to handle a volume of unemployment applications unprecedented since the U.S. started tracking jobless claims in 1967. States have tried so far to make do with the resources and guidance they have. Illinois and Maryland have extended hours, reassigned workers and hired new employees to help answer the phones. Connecticut and New Jersey are scrambling to find the few remaining computer programmers who are familiar with a 60-year old coding language.
The frantic calls for volunteers trained in a decades-old computer programming language called COBOL is perhaps the starkest example of how neglected state unemployment systems have been. Rob Asaro-Angelo, the New Jersey Commissioner of Labor and Workforce Development, told reporters over the weekend that IT workers are working “nonstop” to make the state’s 40-year-old systems continue to perform under such “atypical circumstances.”New Jersey Gov.
“We’ve got an overwhelming demand, we’ve got legacy systems,” Murphy said. “We can use anything we can get.”
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