New audit finds lack of timely enforcement, inaccurate record keeping, cases slipping through cracks.
Understaffing and mismanagement have significantly slowed San Diego’s investigations into leaking sewage, illegal fences, barking dogs and other code violations across the city, according to aThe city’s backlog of cases nearly doubled between January 2018 and January 2021 from 3,178 to 6,306, and the number of cases investigated fast enough to meet city goals dropped from 64 percent to 56 percent over that time.
Some cases are active for more than 600 days without a written notice being issued to the property owner, and a significant percentage of active cases don’t get follow-up inspections.The audit also found that San Diego missed opportunities to recover more than $500,000 from property owners by not issuing required re-inspection fees. And almost one-third of cases got no inspection at all.
The results are similar when California’s large cities are compared on code compliance staffing. Los Angeles and San Jose have 40 percent more staff per capita, while Long Beach has more than double the staff per capita and Sacramento has more than triple.Mayor Todd Gloria’s proposed budget for the new fiscal year that starts July 1 would increase those numbers to 90 workers and $11 million.
“This indicates that cases can fall through the cracks and violations that potentially threaten health and safety are not always assessed quickly,” the audit said. Those problems are connected to less-than-ideal use of an Accela technology system that tracks code cases for the city.
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