The expanding partnership with Paypal will allow customers to return or exchange online purchases without boxes or receipts.
and Paypal, 78 percent of Americans sit within a 10-mile radius of a Return Bar, citing U.S. 2020 census data.
The bars will expand into doors throughout 2022. The statement cited that customers increasingly are returning online orders in person via Return Bars, with 70 percent preferring them to mailing back returns. Boxes and receipts are not required to complete the returns, only their orders’ QR codes. Consumers are also able to exchange products, as opposed to returning them. Inside Happy Returns’ own online portal, consumers can also see the closest drop off locations.
“Our pilot with the innovative return platform reinforced the value simplified, in-person returns offer consumers and retailers alike,” said
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