U.S. Investigates Whether Hertz Rented Cars With Outstanding Recall Repairs | Carscoops carscoops
Hertz said, in a statement to the outlet, that it is committed to “providing safe rentals for our customers” and that it is “reviewing NHTSA’s request for information.” Rental companies faced severe shortages of rental vehicles between 2020 and 2021, when the COVID-19 pandemic ground automotive production to a halt.This is only the most recent potential scandal to rock Hertz.
Earlier this month, the rental company agreed to pay $168 million to resolve a large number of pending claims made by customers it had filed wrongful theft reports against them. Some of the renters allege that they were pulled over, arrested, and even held at gunpoint after Hertz reported the vehicles they were driving as being stolen. The customers claim that they were in actuality entitled to have legal possession of the vehicle at the time.
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