It turns out people don't like to being talked to by machines
You might find using AI technology helpful when chatting to others, but this latest research shows people will think less of someone using such tools.
One in seven messages were therefore sent using auto-generated text in the experiment, and these made conversations seemingly more efficient and with a positive tone. But if a participant believed the person they were talking to was replying with boilerplate responses, they thought they were being less cooperative and felt less warmly about them.
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