TransPennine Express cancelled more than one in 10 services over a month as it continues to struggle with a shortage of fully-trained drivers.
The Office of Rail and Road figures showed that almost 1,646 of the operator’s trains were fully or partly cancelled over its latest reporting period due to train crew shortages. TransPennine Express operator reported a cancellation rate of 5 per cent. But when p-coded cancellations, made as late as 10pm the night before the train was due, were taken into account it rose to 10.8 per cent. That was the highest cancellation rate recorded by the 11 train operators which were assesed.
But he also said the operator has “faced exceptional circumstances” over the last two months as disruption was caused by industrial action, severe weather and repair work on Plessey Viaduct. “Pre-planned cancellations are only applied, in accordance with current industry guidelines, when resources are not available to cover advertised services,” he said.
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