As many as 20,000 Toyota Prius owners have had electric power system failures after the company recalled their vehicles in 2014 and attempted to remedy a safety defect by modifying software.
Roger Hogan, left, and sons Roger Hogan and Stephen Hogan at the Hogan family dealership Toyota of Claremont. The Hogans refused to sell these Prius vehicles, believing they were not safe to drive because the power system has a defect.
Separately, Toyota last week notified its dealers across the U.S. that it is again expanding the scope of the electric power system recall to include Prius models made in 2018. The original recall covered about 800,000 Priuses in the U.S. from model years 2010 to 2014. Toyota issued a second recall last October, when the company acknowledged that the first recall still left owners unsafe.
Toyota is alleged in the current trial to have breached those promises. All of the decisions about the electric power system and the recall remedies were made in Japan, according to Hogan’s attorney Amnon Siegel, citing testimony during the trial by Toyota executives. And Siegel alleged the company concealed the seriousness of the inverter problems and withheld key information about how the software was supposed to help prevent safety risks.
Tom Trisdale, vice president for product quality at Toyota Motor Sales USA, the company’s marketing arm, testified on June 11 that the company had received 18,000 to 20,000 warranty claims for inverters covered by the recall. A Toyota spokesman declined to comment on that number. Siegel dismissed the software fix as a strategy that saved Toyota billions of dollars, telling the jury, “If you drop your iPhone and crack the screen, you are not going to plug it in and get a software fix.”
Hogan filed a defect petition with the National Highway Traffic Safety Administration in late 2017, alleging that the software fix was not working and that inverters were still failing without entering limp home. Last summer, NHTSA met with Hogan and with Toyota officials a half dozen times.
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