ROAD RAGE: Car shopping is not going to get much easier anytime soon, according to an executive at the world's largest automaker.
Inventories have started to recover across the industry, with Cox Automotive estimating that there was a 37-day supply in July, which was up from 29 days the year before, but still about half that of the historical average.
Toyota's head of sales, Jack Hollis, does not think the car buying experience will ever return to pre-shortage norms. Hollis said the stock at some Toyota dealers had dropped to as little as 36 hours in recent months, but predicts that even when the supply chain is fixed, things will never return to the way they were, with lots full of cars waiting for customers to drop by."It all comes back to what the customer is wanting and needing, and they're getting very used to an online experience," Hollis said. "The process of buying a car is different, even the pricing.
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