Ticketmaster knows it has a bot problem, but it wants Congress to fix it
, the legislation makes it illegal to bypass a website's security or tech features as a means of purchasing tickets. It also makes it illegal to resell tickets obtained via those methods. Specifically, Berchtold called for banning the use of fraudulent URLs and stopping the resale of tickets before their general on-sale date.
"The FTC has the authority, but you have a responsibility to consumers," she continued."I agree they are not exercising it, but how many times have you called the FTC and said 'we need your help?'" In regards to the BOTS Act, Democratic Senator Richard Blumenthal told Berchtold there are already legal options available to the company to go after scalpers using bots to procure tickets.
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