'This is such chaos': Americans report continuous problems with the IRS coronavirus stimulus check tracking tool (via CNBCMakeIt)
, she was met with a series of error messages. After multiple attempts over two days to track her payment, she's still unable to and doesn't understand why. The tool keeps telling her that the information she inputs does not match the information the IRS has on file.
Some say that it has incorrect bank account information they can't update, while others say they've been locked out of the system completely. Many keep receiving error messages. One user, who provided CNBC Make It with screenshots of his efforts, received a message that his payment was deposited on April 15. However, his bank told him it has not yet received the payment.
California resident Nicole Wright has worked in IT, so she understands the issues to a certain extent, she tells CNBC Make It. Still, she's troubled that she can't input her information on the site. If you filed a tax return in 2018 or 2019, the IRS has your information despite the messages that may come up on the Get My Payment tool, an IRS spokesperson told CNBC Make It on Wednesday.
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