OPINION: This holiday travel season, here are 3 ways Transportation has your back
As our economy and our families continue to recover from the shockwaves of a grueling pandemic, more and more Americans have returned to traveling this year. That’s good news: travel is good for our economy as well as our spirits.
—whether they’re behind the wheel, boarding a train, or headed to the airport. And if you’re one of the nearly half of American travelers planning to fly this holiday season, there are a few things you should know. First and most importantly, if your flight gets cancelled for any reason, you are entitled to a full cash refund. Airlines may offer you credits or miles instead, but if you ask, they’re required by law to refund not only your ticket, but also baggage fees and related charges.
Before that webpage went live, I told the airlines that it was coming and encouraged them to step up their game—and many of them did. Before we published the dashboard, none of the ten largest U.S. airlines guaranteed meals and hotels, and only one guaranteed free rebooking. Today, nine out of ten offer hotels and meals, and all of them promise free rebooking when they cause a delay or cancellation.
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