Etiquette pros say tipping cashiers and baristas is discretionary, but workers say they rely on those tips to make ends meet.
. "We're already living through inflationary times. Everything is crazy expensive. And on top of that, you're being asked, every time you turn around, 'How much would you like to tip?'"
"We're not Starbucks. We're not Caribou. We absolutely cannot be paying people $20 or $25 an hour," she says. "And that's why we rely heavily on tips. We pay good wages. We paid probably higher than organizationally we can even withstand." "You can make your own coffee or make your own cocktail at home. We're doing this for you," she says. "And if we could start looking at it like, 'these people are helping me,' rather than 'they're against me,' it would make our lives a lot better until we have a universal living wage for people in this industry."
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