Perspective | 'A friend of mine (not in medicine) said that picking your doctor from online reviews is like selecting a wine recommended by a guy who lives at the train yard.' -Allan M. Block, MD MedTwitter
I hear other doctors talk about online reviews, both good and bad.
Good reviews also don't mean much, either. They might be from patients. They could also be from well-meaning family and friends. Or the waiter I left an extra-large tip for the other night.There's also a whole cottage industry around this: Like restaurants, you can pay people to give you good reviews. They're on Craig's list and other sites. Some are freelancers.
Unlike a restaurant, we can't respond because of patient confidentiality. Unless it's something meaninglessly generic like"thank you" or"sorry you had a bad experience."
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