The Cure tried to keep prices low for their US tour, but fees doubled the cost for some fans.
Writing on Twitter, Smith acknowledged there were "real problems" with the ticketing business; but confirmed that the band had a "final say" in setting prices as they "didn't want those prices instantly and horribly distorted by resale".
Asked to clarify, he added: "I had a separate conversation about platinum to see if I had misunderstood something... But I hadn't! After the tickets went on sale, the musician returned to Twitter, saying he was determined to get answers.
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