A new study reveals an “AI placebo effect”: the same chatbot will respond differently depending on its users’ assumptions about artificial intelligence
Do you think artificial intelligence will change our lives for the better or threaten the existence of humanity? Consider carefully—your position on this may influence how generative AI programs such as ChatGPT respond to you, prompting them to deliver results that align with your expectations.
To test this idea, the researchers divided 300 participants into three groups and asked each person to interact with an AI program and assess its ability to deliver mental health support. Before starting, those in the first group were told the AI they would be using had no motives—it was just a run-of-the-mill text completion program. The second set of participants were told their AI was trained to have empathy.
The study intimates that AI aims to give people what they want—whatever that happens to be. As Pataranutaporn puts it, “A lot of this actually happens in our head.” His team’s work was published in Nature on Monday. “The way we build them right now is: they are mirroring you,” she says. “They adjust to you.” In order to shift attitudes toward AI, Beguš suggests that art containing more accurate depictions of the technology is necessary. “We should create a culture around it,” she says.
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