The restaurant owner added he still believes that human service at restaurants is 'essential.'
Borga, a 40-year veteran of the restaurant industry, told TODAY Food that he had to close several of his eateries during the pandemic. When it came to saving his last restaurant earlier this summer, he would've done just about anything.
Borga said it would have taken him weeks to get a human server up to speed. The robots just took 45 minutes.The robots mostly deliver food, Chen said, and greet customers. Borga said he believes his staff and the robots make a great team but the human element of service will remain “essential.”
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