A Scottish Tesla Model Y owner claims that a customer service agent told him his battery failed because of rain, and that it's not covered by the warranty
A Scottish couple is letting the world know about their discontent after being quoted £17,374 to replace their Tesla Model Y crossover's batteries. The reason their EV's power supply needed replacing? For driving while the weather was bad, they claim. Johnny Bacigalupo and Rob Hussey said the trouble started after they went out to eat dinner earlier this month.
on the Wednesday saying the battery was damaged due to water ingress and it was unfortunately not covered by the battery’s 8-year warranty and so the repair would be around £17,500. Did I wish to proceed?? I was flabbergasted and couldn’t really find my words. Bacigalupo said that he was expecting a £500 or £1,000 bill at worst. Although he was in shock, he managed to get a manager on the phone to explain how the bill could be so large.
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