Tesla rebounded slightly in Consumer Reports’ latest auto reliability survey, after it tumbled in last year’s rankings
By Ben Foldy Updated Nov. 14, 2019 2:52 pm ET After tumbling in the rankings last year, electric car maker Tesla Inc. TSLA 1.00% rebounded slightly in Consumer Reports’ latest automobile reliability survey, with the organization restoring its recommended rating to two models: the Model 3 and Model S.
“There was a kind of chaos as they ramped up production and finalized the design,” Mr. Fisher said. “Things have calmed down, it’s a little more stable and the reliability has improved.”Consumer Reports’ closely watched reliability survey, which ranks 30 brands sold in the U.S. market, is based on data collected from its members’ experiences with more than 400,000 vehicles. Auto makers are often eager to highlight Consumer Reports’ seal of approval in their marketing campaigns.
Despite this, the Model 3—the company’s newest plug-in electric vehicle—has helped drive record sales results for Tesla overall and a surprise profit in the third quarter. Ford Motor Co. ’s top-selling F-150 pickup and General Motors Co. ’s Sierra and Silverado large trucks all had below average reliability, while the Ram 1500 made by Fiat Chrysler Automobiles NV had a similar predicted reliability score, Consumer Reports found. Mr. Fisher attributed the lackluster ratings to Detroit facing little truck-market competition.
The Japanese car makers largely held on to the top slots, with Lexus, Mazda and Toyota taking in the top three in that order. The Korean brands all three finished in the top 10 as well, with no model in any of their lineups earning a below-average rating, Mr. Fisher said.
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