Tennessee AG says he's launching an investigation into Ticketmaster after his office was flooded with complaints over the ticket company's website crashing as Taylor Swift fans raced to buy tickets for her 'Eras' tour.
fans, known as"Swifties," flooded the site determined to snag tickets to the"Blank Space" singer's first tour since before the Covid-19 pandemic.
Skrmetti said no direct allegations of misconduct had been made against Ticketmaster, but he said it was his job to investigate consumer complaints.“If it’s a consumer protection violation and we can find exactly where the problems are, we can get a court order that makes the company do better. That makes sure the problems that happened yesterday don’t happen again,” Skrmetti said, according to WSMV.
The attorney general said he also had concerns about Ticketmaster profiting twice off ticket sales, with the website also facilitating ticket resales.
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