Newly released survey data from McMasterU has revealed the unique supports human service workers need in the face of increasing stress caused by the pandemic - via healthing_ca healthing
More than half of respondents reported severe and moderate stress due to increased social isolation because of COVID-19. They also reported severe and moderate stress about COVID infections among loved ones.
Singh developed a skill-building workshop to educate people on emotional labour and give them tools to deal with the pressures. That workshop will be available to workers at participating sites through CMHA Hamilton and the Hamilton Public Library starting Spring 2022. Singh is also working closely with CMHA Hamilton to develop a peer mentorship program, expected to be piloted in the spring, that will connect staff with peers that have the same lived experience as they do in terms of how they deal with the requirements of their position.
“We know from research that social support is a very important psychological resource that helps protect individuals from developing severe consequences from emotional labour when it is distressing,” said Singh.
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