An 11th-grader said students weren't given updates, and instead learned about what was happening on social media. HISD said an alert went out 23 minutes after the district became aware.
During the chaos that ensued after the false call came in, even cellphones were useless, parents told ABC13.
", I went through hell not being able to communicate with my child. She has a phone, but I could not communicate with her," parent Jaimie Tello said. "It was just -- I am just happy it was a hoax, and it wasn't real.""We will find you. We will locate you. We will hold you accountable," Acting Special Agent-In-Charge Christopher Raya said.
On Tuesday, a Houston ISD spokesperson said the district's alert to parents went out 23 minutes after the district became aware of the situation. HISD's Chief of Engagement Max Moll sent ABC13 a statement saying, "HISD was able to disseminate communications containing verified information to Heights HS families within 25 minutes of becoming aware of the situation thanks to the efforts of all involved.""We love our parents, but it's a process," Finner said. "You have to make things safe.
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