Some 19,000 cases would need to be reviewed every month to meet DWP’s resolution deadline.
A new report from the Public Accounts Committee suggests that fraud and error levels in benefits spending at the Department for Work and Pensions is ‘unacceptably high’ and said that more must be done to get a grip on the billions of pounds being lost every year. The watchdog discovered that DWP overpaid an “eye-watering” £8.6 billion across benefits in 2021-22, with £6.5 billion of that figure due to fraud.
The DWP wrote to PAC in May 2022 explaining that it was on track to conclude the review of the original 400,000 cases by the end of 2023. DWP is working with HM Revenue and Customs to understand more about the scale, potential causes and options to correct these cases. By the publication of its next annual report and accounts, the DWP should have a plan and timetable for introducing a measure to report the total value of arrears payments arising due to underpayments, and how it will review individual arrears payments to assess whether they indicate wider underpayment issues, the committee added.
How to Make a Claim A phone call to the pension service is the quickest way to find out if you are eligible for a State Pension refund. The PAC said the DWP maintains that current fraud levels are due to Covid-19 but it is unable to say when levels of fraud and error will fall. “DWP didn’t have a plan to get a grip on the billions it was losing every year before the pandemic, and it doesn’t have one now.”
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