Thousands of people in Sheffield were without heating when a burst water pipe flooded a gas main.
Yorkshire Water has announced an independent investigation into the cause of how water from a burst pipe leaked into a Sheffield gas main.
"While we do get water ingress incidents like this occasionally, the volumes we're talking about here are way above the norm," said Richard Sansom, the company's director of the South Yorkshire and East Midlands network. She said water escaped from the main via a hole where "a fitting had been displaced", adding the pipe had not been recently excavated and was "working as it should".
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