Hundreds of canceled flights were reported in Chicago alone, with passengers saying they didn’t receive adequate warning about the issues the airline was facing.
“I was at the gate, checked my luggage and everything. It said my flight was delayed twice, then it was canceled,” April Holmes said.“When we got to check-in, they said ‘yep, your flight is canceled,’” she Budde said. “ Here we are five hours later, and we’re still not at the front of the line.”
“My sister will probably lose her job because she ran out of days off. They told her to be back Tuesday, or no job,” she said.“We didn’t get a notification, no text message, nothing,” she said. “We came up from northwest Indiana to catch our flight. My husband went to the Loop to get a car, and he’s coming back to get us so we can drive to Charlotte.”
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